Frequently asked questions

You are viewing the details for financial advisers. If this is not your profile, please select personal investor or institutional investor.

I'm interested in investing

What is the process for applying into a Bennelong Fund?

  1. Visit the Invest page and select the relevant fund from the dropdown menu.

  2. Make sure your client has read and understood the relevant Product Disclosure Statement and Additional Information Booklet (and NZ Investor’s Information if you are a New Zealand investor).

  3. Print and complete the relevant Application Form. For Bennelong Australian Equity Partners, Quay Global Investors and 4D Infrastructure funds, the Application Form can be completed online, but will still need to printed and signed.

  4. Post the completed Application Form, along with all relevant documentation, to the relevant fund’s registry as per the address on the Application Form.

Where can I find information about the funds?

Offer documents for each of the funds—including the Product Disclosure Statement, Additional Information Booklet, Application Form and NZ Investor’s Information—can be found on the Invest page.

You can also access the three latest monthly reports for each fund on the Performance page. To subscribe to receive these reports via email, visit the home page and click ‘Subscribe’.

 

I’d like to speak to a BDM about investing in a Bennelong fund

Bennelong have a diverse range of funds available to suit your clients needs. To speak to one of our BDMs about the funds available, please click here.

Which Bennelong funds are available on mFund?

The following Bennelong funds are available via the mFund settlement service:

  • Bennelong Australian Equities Fund (BAE01);

  • Bennelong Concentrated Australian Equities Fund (BAE02);

  • Bennelong ex-20 Australian Equities Fund (BAE03);

  • Bennelong Twenty20 Australian Equities Fund (BAE04);

  • Bennelong Emerging Companies Fund (BAE05); and

  • Quay Global Real Estate Fund (QGI01).

For more information, visit the mFund website or contact your client's broker.

I have a client who lives outside Australia. Can they still invest in a Bennelong Fund?

We can accept applications from overseas investors as long as they:

  • have an Australian domiciled AUD bank account for redemption proceeds and distribution payments (if cash election is made); and

  • receive and accept the offer to invest in the fund while in Australia or New Zealand. 

We cannot send the PDS outside Australia or New Zealand.


Any document that is being certified outside of Australia can be done so by:

  • An authorised notary public in a foreign country;

  • An Australian Consular officer;

  • A current employee of the Australian Trade Commission who is authorised in writing by the Secretary of the Department;

  • A current employee of the Australian Commonwealth who is authorised in writing by the Secretary of the Department; or

  • A member of the Australian defence force who is either:

o   An officer;

o   A non-commissioned officer with 5 or more years of continuous service; or

o   A sailor, soldier or airman who holds the rank of warrant officer.

What’s the status of my client’s application? When will we receive confirmation?

The application will be processed when the fund’s registry receives the form and funding, and a confirmation statement will be sent the following day. This will be emailed or posted to the nominated contact, depending on the selections made on the Application Form.

The Application Form and investment amount must be received prior to the deadline on a Business Day (any day except a weekend or public holiday where banks are open for business in Melbourne) to receive units issued at the application price applicable as at the close of that Business Day. Refer to the fund’s Product Disclosure Statement for cut-off times.

I'm an existing investor

How can I track the performance of my client’s investments? Can I get online access?

There is currently no online facility to view investments.

However, if your email address has been recorded to receive updates as part of the application process, you’ll receive a number of statements regarding the performance of your client’s investment. You can also access unit prices, fund performance and monthly reports anytime on the relevant fund’s Performance page.

What statements will I receive? How will they be sent?

You can expect to receive the following communications about your client’s investment. These will be emailed or posted to you, depending on the selection made on the Application Form.

 

Statement

What it shows

Frequency

Typical delivery date

Investor unitholder statement

Market value, any transactions during the month

Monthly

Five business days after the end of the month

Confirmation statement

Transaction price, amount and market value

Ad hoc

One business day after a new transaction is processed (redemption or application)

Distribution statement

Distribution amount and cents per unit

·   Bank details where payment will be made (if cash distribution)

·   Additional unit details (if reinvestment)

Per distribution frequency of fund

Five business days after the distribution date

Periodic statement

For investors in the Bennelong Kardinia Absolute Return Fund:

            Transactions for financial year

 

 

Annual

 

 

31 July

For investors in all other funds:

            Transactions for six-month period

 

Semi- annual

 

Fifteen business days after 31 December or 30 June

Tax statement

Taxable components for the financial year

Annual

Fifteen business days after 30 June

How can I view daily and historical unit prices?

For current unit prices, visit the relevant fund’s Performance page and scroll down to ‘Prices’. You can view daily prices immediately, or download custom reports for the period of your choice.

How can I view recent and historical fund performance?

For current performance, visit the relevant fund’s Performance page. You can view a table of the most recent performance; download a copy of the fund’s latest monthly report; or download custom performance reports for the period of your choice.

How can I view the distribution history?

For the latest distribution history, visit the relevant fund’s Distributions page. Here you can view current and past distribution analysis.

How can I make a redemption/withdrawal on behalf of my client?

To make a redemption from a fund, you will need to fill in a Withdrawal Request Form on behalf of your client.

  1. Visit the Invest page and select the relevant fund from the dropdown menu (and investor type if required).

  2. Scroll down to the ‘Existing investors’ section.

  3. Print and complete the Withdrawal Request Form, including your client’s signature.

  4. Return the form to us via one of the three options outlined on the form. Note if you need to provide us with bank account details, you must post the form via mail.

What are the cut off times for additional applications and redemptions?

Applications and/or redemptions must be received prior to the deadline on a Business Day (any day except a weekend or public holiday where banks are open for business in Melbourne) to receive units issued at the application price applicable as at the close of that Business Day. Refer to the fund’s Product Disclosure Statement for cut-off times.

How can I update my client’s personal details?

If you need to update your client’s details (postal address, email address, adviser, bank account or distribution election), select the relevant fund from the Invest page and complete a Change of Details Form. The original form will then need to be printed, signed and posted to us.

If you invest via mFund, you’ll need to contact your client's broker who will send a message to the funds registry to make the update.

Can I transfer my client’s holdings to someone else?

Units can be moved between trustees, custodians, margin lenders or investors. It is only possible to transfer between different names within the same fund. If the party to whom you are transferring units does not already hold an account in the fund, they will need to complete a new application into the fund (refer to ‘How do I make a new application?’). If they are an existing investor in the fund, no new application is required.

To transfer your client's holdings, please undertake the following steps:

  1. complete an Australian Standard Transfer Form (seller must quote account number, and the transfer can only be for unit amounts);

  2. complete an Application Form into the fund under the new investor's name. The Application Form is available as a downloadable PDF; there is also an online application option for Bennelong Australian Equity Partners, 4D Infrastructure and Quay Global Investors’ funds. Once the form has been completed (whether via the PDF or online), it will need to be printed and signed; and

  3. provide us with original certified copies of the new investor's ID documents as outlined in the form.

Original signed copies of all the above documents need to be posted to our fund’s registry provider at the below addresses.

For investors in the Bennelong Kardinia Absolute Return Fund:

Custom House Fund Services (Australia) Pty Ltd

PO Box A2224

Sydney South NSW 1235

For investors in all other funds:

RBC I & TS

C/- Shareholder Services

GPO Box 4471

Sydney NSW 2001

If you would like more information or additional assistance, please call Client Services on 1800 895 388 (AU) or 0800 442 304 (NZ).