Frequently asked questions

I'm interested in investing

How do I invest in a Bennelong fund?

  1. Visit the Invest page and select the relevant fund from the dropdown menu.
  2. Make sure you have read and understood the relevant Product Disclosure Statement and Additional Information Booklet (and NZ Investor’s Information if you are a New Zealand investor).
  3. Print and complete the relevant Application Form. For Bennelong Australian Equity Partners funds, you can complete the Application Form online but will still need to print and sign it.
  4. Post the completed Application Form, along with all relevant documentation, to the relevant fund’s registry as per the address on the Application Form.

Where can I find information about the funds?

Offer documents for each of the funds—including the Product Disclosure Statement, Additional Information Booklet, Application Form and NZ Investor’s Information—can be found on the Invest page.

You can also access the three latest monthly reports for each fund on the Performance page. To subscribe to receive these reports via email, visit the home page and click ‘Subscribe’.

I don’t know which fund to invest in. Can you help?

Our Client Services team can assist with general enquiries, but can’t make any product recommendations or determine whether a fund will meet your personal needs.

If you’re unsure, you should speak with your financial adviser. If you don’t have one, visit:

Which Bennelong funds are available on mFund?

The following Bennelong funds are available via the mFund settlement service:

  • Bennelong Avoca Emerging Leaders Fund (AVO01);
  • Bennelong Australian Equities Fund (BAE01);
  • Bennelong Concentrated Australian Equities Fund (BAE02);
  • Bennelong ex-20 Australian Equities Fund (BAE03);
  • Bennelong Twenty20 Australian Equities Fund (BAE04);
  • Bennelong Emerging Companies Fund (BAE05); and
  • Quay Global Real Estate Fund (QGI01).

For more information, visit the mFund website or contact your broker.

I live outside Australia. Can I still invest in a Bennelong fund?

We can accept applications from overseas investors as long as:

  • you have an Australian domiciled AUD bank account for redemption proceeds and distribution payments (if cash election is made); and
  • you receive and accept the offer to invest in the fund while in Australia or New Zealand. We cannot send the PDS outside Australia or New Zealand.


Any document that is being certified outside of Australia can be done so by:

  • A person in a foreign country who is authorised by law in that jurisdiction to administer oaths or affirmations or to authenticate documents;
  • An Australian Consular officer;
  • A current employee of the Australian Trade Commission who is authorised in writing by the Secretary of the Department;
  • A current employee of the Australian Commonwealth who is authorised in writing by the Secretary of the Department; or
  • A member of the Australian defence force who is either: An officer; A non-commissioned officer with 5 or more years of continuous service; or a sailor, soldier or airman who holds the rank of warrant officer.

What’s the status of my application? When will I receive confirmation?

Your application will be processed when the fund’s registry receives your form and funding, and you’ll receive a confirmation statement the following day. This will be emailed or posted to you, depending on the selection you made on your application form.

Your Application Form and investment amount must be received prior to the deadline on a Business Day (any day except a weekend or public holiday where banks are open for business in Melbourne) to receive units issued at the application price applicable as at the close of that Business Day. Refer to the fund’s Product Disclosure Statement for cut-off times.

I'm an existing investor

How can I track my investment’s performance? Can I get online access?

There is currently no online facility to view your investment.

However, you’ll receive a number of statements regarding your investment’s performance. You can also access unit prices, fund performance and monthly reports anytime on the relevant fund’s Performance page.

What statements will I receive? How will they be sent?

You can expect to receive the following communications about your investment. These will be emailed or posted to you, depending on the selection you made on your Application Form.

Investor unitholder statement
What it shows

Market value, any transactions during the month

Frequency

Monthly

Typical delivery date

Five business days after the end of the month

Confirmation statement
What it shows

Transaction price, amount and market value

Frequency

Ad hoc

Typical delivery date

One business day after a new transaction is processed (redemption or application)

Distribution statement
What it shows

Distribution amount and cents per unit

  • Bank details where payment will be made (if cash distribution)
  • Additional unit details (if reinvestment)
Frequency

Per distribution frequency of fund

Typical delivery date

Five business days after the distribution date

Periodic statement
(For investors in the Bennelong Kardinia Absolute Return Fund)
What it shows

Transactions for financial year

Frequency

Annual

Typical delivery date

31 July

Periodic statement
(For investors in all other funds)
What it shows

Transactions for six-month period

Frequency

Semi-annual

Typical delivery date

Fifteen business days after 31 December or 30 June

Tax statement
What it shows

Taxable components for the financial year

Frequency

Annual

Typical delivery date

Fifteen business days after 30 June

How can I view daily and historical unit prices?

For current unit prices, visit the relevant fund’s Performance page and scroll down to ‘Prices’. You can view daily prices immediately, or download custom reports for the period of your choice.

How can I view recent and historical fund performance?

For current performance, visit the relevant fund’s Performance page. You can view a table of the most recent performance; download a copy of the fund’s latest monthly report; or download custom performance reports for the period of your choice.

How can I view the distribution history?

For the latest distribution history, visit the relevant fund’s Distributions page. You can view current and past distribution analysis.

How can I make a redemption/withdrawal?

To make a redemption from a fund, you will need to fill in a Withdrawal Request Form.

  1. Visit the Invest page and select the relevant fund from the dropdown menu (and investor type if required).
  2. Scroll down to the ‘Existing investors’ section.
  3. Print and complete the Withdrawal Request Form, including your signature.
  4. Return the form to us via one of the three options outlined on the form. Note if you need to provide us with bank account details, you must post the form via mail.

What are the cut off times for additional applications and redemptions?

Applications and/or redemptions must be received prior to the deadline on a Business Day (any day except a weekend or public holiday where banks are open for business in Melbourne) to receive units issued at the application price applicable as at the close of that Business Day. Refer to the fund’s Product Disclosure Statement for cut-off times.

How can I update my personal details?

If you need to update your details (postal address, email address, adviser, bank account or distribution election), select the relevant fund from the Invest page and complete a Change of Details Form. You then need to print, sign and post the original form to us.

If you invest via mFund, you’ll need to contact your broker who will send a message to the funds registry to make the update.

Can I transfer my holdings to someone else?

Units can be moved between trustees, custodians, margin lenders or investors. It is only possible to transfer between different names within the same fund. If the party to whom you are transferring units does not already hold an account in the fund, they will need to complete a new application into the fund (refer to ‘How do I make a new application?’). If they are an existing investor in the fund, no new application is required.

To transfer your holdings, you need to:

  1. Complete an Australian Standard Transfer Form (seller must quote account number, and the transfer can only be for unit amounts);
  2. Complete an Application Form into the fund under the new investor name. You will need to print this before completing and signing it. However, if you are invested in a Bennelong Australian Equity Partners fund, you can complete the Application Form online before printing and signing it; and
  3. Provide us with original certified copies of your ID documents as outlined in the form.

Original signed copies of all the above documents need to be posted to our fund’s registry provider at the below addresses.

For investors in the Bennelong Kardinia Absolute Return Fund:

Custom House Fund Services (Australia) Pty Ltd
PO Box A2224
Sydney South NSW 1235

For investors in all other funds:

RBC I & TS
C/- Shareholder Services
GPO Box 4471
Sydney NSW 2001

If you would like more information or additional assistance, please call Client Services on 1800 895 388 (AU) or 0800 442 304 (NZ).